On April 1st and 2nd, the Consumer Classroom team will attend the European Consumer Summit 2014 organized in Brussels by the European Commission. This year, the summit is dedicated to "European Consumers in the Digital Era: What skills do consumers need in online shopping and social media?"
This year thematic is of major interest to the Consumer Classroom project which already gathers interesting pedagogical resources on that matter. This is the reason why the team project will be one of the speaker in the Digital Literacy workshop on April 1st. What skills do consumers need in online shopping and social media? The seminar will focus on the digital competences that consumers must possess nowadays in the light of current online practices.
The first morning session of the summit will be introduced by Commissioner for Consumer Policy Neven Mimica and illustrated by National best practices presentation.
During the afternoon session, simultaneous seminars will take place on the following thematics:
- Connectivity: preparing the grounds for tomorrow's needs
- EU rights for online consumers: progress, gaps and future challenges
- Online payments: are they safe and beneficial for consumers?
- Digital literacy: what skills do consumer need in online shopping and social media?
- Trust online: enhancing trust through intermediaries, trustworthy consumer reviews and beyond?
- New deals
The second and last morning session will report the seminars.
Neelie Kroes, Vice President of the European Commission and Paolo Testori Coggi, Director General for Health and Consumers, will close the summit.
More information here .
See the detailed agenda .
Record your question online . Your question will be played to the participants to feed the debates and discussions and you will receive an answer during the event.