European legislation provides protection to consumers when purchasing via the Internet from retailers based in another country of the European Union, Iceland or Norway. Before buying a product, read helpful tips and learn about their rights;"
Young people often are not aware of their rights regarding violations of their rights when buying via the internet. This guide explains how to protect your rights as a consumer. Before buying a product, read helpful tips and learn about your rights.
For example in the case when buying over the Internet in the European Union, you have the right to return the purchased product within 14 days and get a refund. You do not even need to explain why you changed your mind. The right to return the goods gives you the opportunity to check out the product in the same way as you would done the purchase in a shop."