Privacy Notice: A statement made to the data subject that details how Consumer Classroom collects, uses, retains and discloses personal information.
Consumer Classroom’s website is run and maintained under a framework service contract by an external contractor on behalf of the European Commission Directorate-General for Health and Consumers. It respects the privacy of all visitors, members and partners.
This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.
The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
Consumer Classroom is pleased to provide the following Privacy Notice:
Consumer Classroom uses the information collected from you to provide information which Consumer Classroom believes may be of interest to you. In you making initial contact you consent to Consumer Classroom maintaining a dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. Consumer Classroom also acts on behalf of its users in the capacity of data processor.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Consumer Classroom may from time to time use such information to identify its visitors. Consumer Classroom may also collect statistics about the behavior of visitors to its website.
Understand and save your preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Any information Consumer Classroom holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
Legal Basis for Processing any Personal Data
For the Contractor: French Data Protection Act no. 78-17 of 6 January 1978, as amended by Act no. 2004-801 of 6 August 2004, transposing la Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
For the European Commission: Regulation (EC) No. 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) 45/2001 and Decision 1247/2002/EC.
Through agreeing to this privacy notice you are consenting to Consumer Classroom processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing firstname.lastname@example.org or writing to us (see last section for full contact details).
Consumer Classroom may, on occasions, pass your Personal Information to third parties such as the Consumer Classroom consortium which consists of Expertise France, SIVECO, Dara Creative, DG Just and Chafea, exclusively to process data on its behalf in order to optimize the Usability of the Website and better monitor its impact. Consumer Classroom requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
Consumer Classroom do not broke or pass on information gained from your engagement with the agency without your consent. However, Consumer Classroom may disclose your personal information to meet legal obligations, regulations or valid governmental requests. The agency may also enforce its terms and conditions, including investigating potential violations of its terms and conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Consumer Classroom, its clients and/or the wider community.
Your data will not be kept by Consumer Classroom for longer than is necessary or for anything other than the purposes for which it was collected. This means that your data may be kept for the existence of the website.
Consumer Classroom will process personal data during the duration of the active project and will continue to store only the personal data needed for two years after the contract has expired to meet any legal obligations. After two years all personal data will be deleted.
Data is held in France using different (multiple) servers. Consumer Classroom does not store personal data outside the EEA.
Your rights as a data subject:
At any point whilst Consumer Classroom is in possession of or processing your personal data, all data subjects have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have the right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply, you have a right to restrict the processing of your personal data.
Right to data portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing, such as direct marketing.
Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing, including profiling.
In the event that Consumer Classroom refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Consumer Classroom at your request can confirm what information it holds about you and how it is processed.
You can request the following information:
Identity and the contact details of the person or organisation Consumer Classroom that has determined how and why to process your data.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for the processing.
If the processing is based on the legitimate interests of Consumer Classroom or a third party such as one of its clients, information about those interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
How long the data will be stored.
Details of your rights to correct, erase, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority (European Data Protection Supervisor).
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data, if it wasn’t collected directly from you.
Any details and information of automated decision-making, including profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.
To access what personal data is held, identification will be required
Consumer Classroom will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Consumer Classroom is dissatisfied with the quality, further information may be sought before personal data can be released.
In the event that you wish to make a complaint about how your personal data is being processed by Consumer Classroom or its partners, you have the right to complain to Consumer Classroom. If you do not get a response within 30 days you can complain to the Data Protection Regulator.