European Commission

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The Consumer Classroom is an EU funded portal site for teachers across the EU to equip them with resources for teaching consumer educationRead more

European Commission Directorate Generals

DG Justice and Consumers
DG Education and Culture
DG for Research & Innovation
DG Communications Networks, Content and Technology
 

European Commission
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Subject :

Customer Care

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Author:Consumer Classroom Format:.pdf
5
Author:Consumer Classroom Format:.pdf
The Energy Resource Kit is designed to help students and teachers with projects based on the theme of Energy and provides all the information needed to participate in the Inter-School Competition 2016-2017. The Kit is available in all languages and contains key informations on the link between Energy and consumption, teaching resources such as lesson plans, activities, videos and quizzes based on this topic. In addition, examples of outdoor activities or educational trips are presented. All these resources can be useful for teachers to implement with their class the team project: rules and prizes of the Inter-School Competition are presented.
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Author:Federconsumatori nazionale Format:Weblink
Project "Salva Famiglie" information and assistance to consumers to help them manage their family budget
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Author:Anne-Mai Helemäe Format:Weblink
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Author:Board of online editors of Bundesverband Verbraucherzentralen Format:Weblink,DVD,.pdf
The German Resources Compass on Consumer Education provides a huge amount of educational resources from Germany and Austria. Thes can be searched by subjec, theme or age group and are all described and rated by experts on consumer education. It comprises also a lot of commercial offers (books, multimedia tools, ...)
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Author:Nuori Yrittäjyys ry Format:Weblink
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Author:Institut National de la Consommation / Education et Numérique Format:Weblink
This resource will enable you to teach your students to know more about counterfeiting and be aware that they can buy easily by Internet counterfeited products without knowing it was. The resource will give you tools to test them about this parallel economy. This resource is ready-to-use with very well-organized sections easy to follow by the teacher, including a final test in order to check if the students have understood the lesson. The whole resource can be downloaded in pdf.
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Author:Medietilsynet Format:.pdf
Ministerial website with learning resoruces for smaller children on digital single market, customer care. Presentation of different resources on children's safe surfing on the internet - to use in the classroom, based on Donald Duck cartoon
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Author:E-pilietis.eu Format:Weblink
Mokytojų parengta saugesnio interneto veiklų metodinė medžiaga, kurią pateikė konkurso “Metų saugesnio interneto mokytojas” dalyviai. Šia medžiaga nekomerciniais tikslais kviečiami naudotis mokytojai, kiti asmenys ar organizacijos, rengiant saugesnio elgesio elektroninėje erdvėje švietimo veiklas (autorinės teisės – Creative Commons licencija: leidžiama naudoti nekomerciniais tikslais, leidžiama atlikti pakeitimus).
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Author:Draugiškas internetas Format:Weblink
LT.: Testas „Ar esi saugus internete“ skirtas 12-18 m. amžiaus mokiniams. 10 klausimų padės pasitikrinti, ar mokame saugiai elgtis internete.
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Author:Centro Europeu do Consumidor (ECC) Format:.pdf
Flyer de divulgação dos cuidados básicos a ter no e-commerce|Flyer highlighting the basic precautions to take in e-commerce
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Author:DGC - Direção Geral do Consumidor Format:.pdf
Trata-se de "um guia de fraudes, vigarices, trapaças, burlas, intrujices, logros e desfalques para uso do consumidor"|It is a guide for frauds, swindles, scams, scams, 'intrujices', achievements and embezzlement for consumer use
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